[Resolved]  Redbus — Ticket not confirmed and amount deducted

I booked ticket for Pune from Bangalore on 6 Oct 2016 by National Travel from your portal but ticket not get confirmed and amount deducted from my account. Then I call the your customer care number as per discussion with them the deducted amount will come in your account within 7 bank working days but still not get the amount. Please needful to resolve the issue as soon as possible. This will maintain long term relationship.
Name-sudhanshu
PNR - 1017509
Travel -National travels
Station- Bangalore to pune
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Nov 27, 2016
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
Red Bus Customer Care's response
Hi Sudhanshu,

Greetings from redBus!!

We request you to kindly provide your registered email address and date of transaction so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.
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