[Resolved]  Redbus — Ticket refund not processed

Address:Bangalore, Karnataka, 600018
Website:redbus.in

Chennai to Bangalore 15th Jan MMK travels bus was cancelled without any notification...We did not get the refund as well...redBus and the travels did not provide the cancellation information prior to journey...

Calling customer care, they said that they will check with operator and refund within week.Its been more than 3 weeks, no response.

ticket no: TJDP62822395
PNR no: TS-RB38854963IAI/56943/CHN To BNG
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Mar 12, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2017
Red Bus Customer Care's response
Hi Dhilip.

Greetings from redbus!!

Ticket id-TJDP62822395

We are sorry for the delay, we have initiated the full refund for bus cancellation. Refund will be reflecting within 7 bank working days.
Thank you for your patience.

Regards,
Redbus Team
Complaint comments 

Comments

I had booked a ticket using my debit cars from bangalore to pune using redbus.in app, my card was debited but bus ticket was not issued later when i contacted the customer care they said it will be refunded in 7 bwds, but still it isnt refunded

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