[Resolved]  Redbus — tickets booked from bangalore to vytilla

Address:

opposite Krishna Kutteer Phase 2, 560067

I have booked 2 tickets from bangalore to vytilla and 1 ticket from bangalore to irrity on 14th apr 201, the redbus customer care doesnot allow me to cancel or reschedule the ticket and mentions that the ticket is a rescheduled ticket, and that ticket cannot be cancelled, where in the terms and condition i am already given the cancellation charge matrix. And they do not allow me to reschedule the ticket where in the ticket provided is no where mentioned. The customer care is very unprofessional that they continuously disconnect my call without transferring the call to higher officials.