[Resolved] Redbus — tkt. cancel money not refunded till now

Ramesh27071960

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560064

I have booked ticket from Vijayawada to Bangalore on 19/05/2018 and cancelled ticket and also rec'd message that money will be refunded within 7 working days. But till date not rec'd the amount of RS 1872/-as per message.pls resolve my issue at the earliest.I have registered a complaint and received ref no as 4459041 mentioning that the issue will be resolved shortly on 22/06/2018. But till date the amount is not refunded. Pls resolve the issue at the earliest

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Aug 23, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!

Ticket id: TM6C37048414

We are really sorry for the inconvenience caused. We would like to inform you that we have processed the refund of Rs. 1872/- on May 19, 2018 in your bank account.

We request you to check with your card issuing bank for further asiistance.

Please note down the bank ARN no 74332748140813905861741.

Regards
Team redBus