[Resolved] Redbus — tourist vehicle

 
1 Review
 ajit_a on Dec 27, 2017
Hello,

I had book a force 13 seater for shirdi with a full payment in advance.

To my surprise it was a winger which i had received. With no help from redbus on sunday morning, i had no option but procced with the trip. Causing 90 min delay due to the hiccup and chain of vendors talking to each other.

Further, the vehicle that was provided was in such a condition that i doubted if we would travel safely. (Pics attached)

The middle seat was moving head when applying breaks as one was the bolt was off from the base.

This was a pathetic service from redbus. I am expecting a refund for the same.

Original complaint with pics : https://www.consumercomplaints.in/redbus-tourist-vehicle-c1818367
Complaint marked as Resolved Feb 11, 2018

Complaint Status


[Dec 27, 2017] Red Bus customer support has been notified about the posted complaint.
Verified Support
Red Bus Customer Care's response, Dec 28, 2017
Dear Ajit,

Greetings from redBus!!!

We deeply regret the inconvenience caused.Kindly share your booking id with your registered contact details to look into the issue and assist you further.

Please feel free to reach us at blogsupport@redbus.in for any assistance in future.

Regards,
Team redBus.
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    Redbus - tourist vehicle