[Resolved] Redbus — transfer the amount from wallet account to my bank account

Messi Mani

from Chennai, Tamil Nadu

Address:

600117

I'm manikandan... I booked the bus on 10.11.2019 from trichy to chennai at red express travels... The amount rs1928.90 will be deducted from my account and ticket details not given.. And later the ticket are cancelled and amount rs 1928.90 will converted into redbus wallet... Now i need money... But the amount will be in redbus wallet... What is the procedure to convert redbus wallet to my bank account..

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Dec 30, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Nov 10, 2019

Updated by Messi Mani Pls refund the amount to my bank account

Verified Support

Nov 26, 2019

Red Bus Customer Care's response Hi Mani,

Greetings from redBus!!

We truly regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. In order to resolve your concern, we request you to kindly contact us at [protected]@redbus.in and share your registered email id. We will check and get the issue fixed at the earliest.

Thank you,
Team redBus