[Resolved] Redbus — Travel agency

MOHD ISRAEL

Address:

Shop No-1, Plot No-12, R-5, Mohan Garden, Uttam Nagar

Sir last day, i booked a ticket from simrahi bazar to delhi. And ticket number (Tin): tpag14928987 of travel agency "shree khatu shyam travels" when we reached at the boarding place there was no bus is available at the boarding place and when we call at travel agency then they told me that we come 40 km more far from the boarding station. But at there also they did provide bus to us. And now they are saying that we go more far 10 km from there also. And we are facing so much problem.
Please help and solve my problem

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Aug 5, 2021

Complaint marked as Resolved

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Red Bus Customer Care

from Bengaluru, Karnataka

Verified Support

Hi Israel,

Greetings from redBus!!

We understand that poor experience would have caused inconvenience to you and we are sorry about it. We tried reaching you on registered contact number multiple times with no luck. We have requested you to share an alternate contact number and your convenient time via email. Kindly revert with the requested details.

Awaiting your revert,
Thank you,
Team redBus