[Resolved] Redbus — traveling time

[email protected]

from Nashik, Maharashtra

Address:

Shinde Pool, Pune, Maharashtra, 411023

I'm book my ticket through redbus and select national travel.why I'm choose this traval because on the booking time they showing traval start time is 9.30pm and reach timing5.49 and I need reach in buldhana 6.00am.but they start traval 11.30.pm multiple time I was requesting to traval driver and the office boy Vishal but they didn't start travaling on time.still we are in ranjangon so how they reach me 5.49am in buldhana.im really unhappy for redbus service so I want refund my all ticket amount due to not follow the travaling time.if it is not happen I will share all details on social media sites and also take legal action.aldo I will not used redbus service also pass massage to everyone redbus provide bad service and bad training agency.
Below is my ticket details and agency no.
Booking confirmed, Pune-Buldhana, 08-Jun, 09:15 PM, Bus No:, seat no.11U, 13U, fare.1466, from.Shivajinagar lic bulding, Thank You for Choosing Us, Happy Journey, Visit Again, With Best Regards, National Travels [protected] / [protected] / [protected]

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Aug 6, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2019

Red Bus Customer Care's response Hi,

Greetings from redBus!

We tried reaching you on the registered contact number with no luck. During our investigation, we found that the bus was delayed in Pune because of traffic jam due to Palkhi in Pune. The traffic was stuck till Shikarapur city. The operator has apologized for the inconvenience caused to you and explained that this was not unfortunate and not controllable. Your understanding in this matter is much appreciated. Thanks for choosing redBus.

Please feel free to write to us at [protected]@redbus.in for any help in the future.

Regards,
Team redBus.