Redbus — traveling time

Address:

Shinde Pool, Pune, Maharashtra, 411023

I booked my 2 ticket date of 8 the Jun 2019.pune to buldhana.through redbus and receive tiket from national traval. but I'm really unhappy for the below
service.
1.Traval time showing 9.30pm but traval start 11.30pm why they start ?
2 Bus reaches time showing 5.49am but draver said 9.30 am.ehy redbus showing wrong time.
3 no one answered call from traval office.
4 office staff and traval driver directly said we are not reach on time please left this traval.can I paid money for this one.
5 I'm requesting to redbus please refund my money because of you I reach let on my destination.and miss my some work.
Today I start share all details on social media also raise the legal complaint in consumer court