[Resolved] Redbus — Two bookings for single seat & harassment

Kunal Jain2389

from Pune, Maharashtra

May 4, 2022

Address:

Red bus banglore

I booked seat in Prasanna Purple travels for my journey from nasik to pune on 4th may. Vehicle no - MH12-RN-8192. After journey of 2 hours bus operator informed me about new booking from bhosari and my dropping point was Swargate as per my discussion before booking with red bus & Prasanna representative. I had a tremendous problem for my onward journey from bhosari to swargate with sitting in cabin with driver. Very bad service and I want my money back along with problem explaination.

Was this information helpful?

No (0)

Yes (0)

Jun 7, 2022

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

May 04, 2022

Updated by Kunal Jain2389 More photos

Verified Support

May 06, 2022

Red Bus Customer Care's response Hi,

Greetings from all o[censored]s, here at redBus!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.