Redbus — Unable to reschedule bus date

Redbus — Unable to reschedule bus date

A Anurxgg from Kota, Uttar Pradesh Dec 20, 2021 Dec 23, 2021 This thread was updated on Dec 23, 2021

I booked a ticket from Indore to Kota last night, when I reached the boarding point the bus already left. Moreover, I did not get the bus driver's number nor did I get a call from him, so I tried to call the operator. I asked him if there's any bus after this, he denied it. Later I asked him if I could reschedule it, he said we can't do it, RedBus is responsible for such activity. Was this information helpful? No (0) Yes (0)
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Red Bus Customer Care

from Bengaluru, Karnataka

Dec 21, 2021

Verified Support

Hi,

Greetings from all o[censored]s, here at redBus!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Anurxgg's [Complaint's author] reply, Dec 22, 2021

Ticket No - TQDE83217793
Email id - [email protected]

Red Bus Customer Care

from Bengaluru, Karnataka

Dec 23, 2021

Verified Support

Hi,

Greetings from redBus!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!