[Resolved] Redbus — unable to use wallet amount for bus booking

Pallavi Hunswadkar

from Mumbai, Maharashtra

Website:

www.redbus.in

I had cancelled my below tickets and the amount was credited to my redbus wallet but now i have amount of 2263 in my redbus wallet account but i am unable to use it for bus booking.. So i request you to tranfer the respective amount to my bank account.

Thanks,
Pallavi hunswadkar
[protected]@yahoo.in

My ticket ids that were cancelled
Tkak57603539
Tkay33664808

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Dec 8, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2017

Red Bus Customer Care's response Dear Pallavi,

Greetings from redbus!

We are extremely sorry about this. We request you to share the below details on [protected]@redbus.in to process your request.

Account Holder's name:
Account number :
Bank name:
Branch name:
IFSC code:

We request co-operation.

Regards,
Team redBus!