Redbus — Unauthorized money deducted without my concern /OTP

Address:	Bangalore, Karnataka, 500045
Website:	www.redbus.i

I tried to book ticket from Hyderabad to pune on on 03.01.16 through Mobile. While booking I need to provide OTP to complete my payment transaction but I didn't received the OTP due to which i tried after sometime and second time. I recieved error as you hit the breaker. Later I had made my successful transaction using credit card secure pin. Afterwards I found that I received three tickets and amount has been deducted without my concern. Tickets no. TJ[protected], TJ[protected] & TJ[protected]. To cancel unwanted tickets I.eTJ[protected]& TJ[protected] I made a call to customer care(Mr.Rehan) where I insisted acknowledgement no which he refused. I request concern authority to check this malfunctioning of Payment path and correct it and refund me the amount of the balance two tickets immediately. Appreciate your quick and positive action in this regard. Mohd Akram [protected]