[Resolved] Redbus — Unavailability of booked bus

Mounesh Sonar

from Madurai, Tamil Nadu

Address:	560010
Website:	[email protected]

I had booked a bus ticket for SPR travels from Banglore to Bagalkot, through Redbus app on 27-10-16.The amount of INR 650/- has been deducted from my account & no bus was available, I also got the confirmation message and Email and i have valid proof of that, i have attached the images below and the redbus customer care is not picking any calls and also number is not tollfree. So kindly refund my amount & don't repeat such fake bookings in upcoming future.
(Client Number Redbus, Banglore - [protected])

+2 photos

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Dec 15, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Red Bus Customer Care's response Hi Mounesh,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We have escalated the

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.

Verified Support

Nov 11, 2016

Red Bus Customer Care's response Hi Mounesh,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We have escalated the issue to our concerned team. We'll reach out to you with an update at the earliest.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.