Redbus — Unethical behaviour - Not contacted properly

Anantha Vignesh

Website:

www.redbus.in

Date- 25/11/2020

I booked a bus (MRM travels) through www.redbus.in website. But, before I reach the boarding point the bus has moved-on without any intimation. Even they didn't call me before leaving from the boarding point.

Since it causes a huge inconvenience for me (both money and delay in travel), I would like to refund the amount without any booking charge.

Please help ASAP.

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Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2020

Red Bus Customer Care's response Hi,

Greetings from redBus!

Thank you for reaching out to us with your concern.

We kindly request you to rever with the ticket details or share it at [protected]@redbus.in so that we can work on it.

Thank you for choosing redBus.

Have a great day!

Take Care,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Nov 27, 2020

Updated by Anantha Vignesh Please find the below details -

Ticket no: TPCM97791687
PNR no: C5E524RM
Booked - Tiruchendur->Chennai
Date - Wednesday, November 25, 2020