[Resolved] Redbus — Unfit bus for passenger use as a a/c sleeper

ganesamurthy

from Chennai, Tamil Nadu

Address:

600005

I have booked a ticket through REDBUS on 28th Feb from Bangalore to Chennai Departure time 9.50pm A/C SLEEPER towards JABBAR travels, but unfortunately the bus was one hour delay and the bus is not fit to run as a A/C SLEEPER the bus is really capable to run as a local municipality bus only, I was not provided a blanket untill I asked and was not given any snacks too which has been advertised. The worst part was the BUS was keep jumping for the whole journey and it made me sick for a back pain for two days. TJ3X98938426 TS-RB25987358QUQ/260156/. Don't think I will not recommend REDBUS anymore, I will definitely spread this message to my surrounding for sure and make sure my entire circle will not use REDBUS and JABBAR anymore. contact no : [protected]

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Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

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Red Bus Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,
We apologize for the inconvenience caused to you.
With respect to your below mail, we wish to inform you that we have forwarded your request to the concerned team and we would keep you posted within 48 working hours.
For additional assistance, please feel free to get in touch with us at [protected]@redbus.in.
We hope to serve you again in the future.
Aditya.V,
RedBus.in