[Resolved] Redbus — unknown passengers boarded by driver | |
Hi I am Dayal srivastava travelling from Kanpur to Mathura today that is 23rd Jan'19 we had bus from shatabdi travellers with ticket number TN2Q46902745. Bus boarding time 10pm. We have faced issue which is very bad that when bus is booked then why unkown pAssengers are boarded in bus in between. This email has been done by my wife Bhavna whk was travelling with me Was this information helpful? | |
Mar 8, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jan 29, 2019 Red Bus Customer Care's response Dear Bhavna, Greetings from redBus !! We regret the poor experience. We have taken down your concern with the operator and we would assure you that such issues will never be repeated. Also, we would like to thank you for bringing this case to our notice. We have asked the bus operator to be more vigilant in future. Please note that we are committed to give you a better experience going forward. Once again, we apologize for the inconvenience caused to you on behalf of the bus operator and appreciate your patience. Thank you, Team redBus | |
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