Redbus — Unprofessional Behavior in Bus Need Refund

Address:

Gomti Nagar Lucknow

I booked a bus by redbus from Lucknow to Delhi . On October 31, 2022 . I entered in Bus that name was Krishna Travells and Bus number was UP 42 BT 7183 . After entering my bus I traveled some kilometers and a place that is Nahariya Chauraha in lucknow bus driver was stopped my bus and a person from bus side came into the bus and came at my seat and Said to me Exchange this seat or pay more for seat I think that name was Habib . I denied and I said I booked my seat by redbus . And I Wil not leave my seat then he abusing me and snatched my blanket and said leave this bus now . This is not your bus you are only booked a seat . But I really booked my seat by Red bus .I have my ticket and ticket number also . I was very scared and I feel very uncomfortable in the bus and I leave then I said plss give me my money refund but he denied . My total waste money was 1500 Rs and faced very unprofessional Behavior.