[Resolved] Redbus — Unsafe journey without a seat | |
3rd august 2020 i booked two tickets for the journey of 6th august 2020 (Berhampore to kolkata) When i go there today midnight 1am the bus operator of shyamoli paribahan said that this ticket was yesterday's ticket that mean this ticket date was 5th august 2020 & they show me some proof & said this is the problem of red bus, that time i am just helpless. After so many requests they provide me 1seat & other one sitting on the floor, this is so insulting for me. Today morning i am vomiting several times & my health is not gd because of the journey. I want my money back & compensation for this kind of irresponsible behavior. This is not the end, i have some proofs of the irresponsibility of red bus & shyamoli paribahan. Pls take it seriously otherwise i complain this to consumer forum & state bus agency. I will attach this proof. If today you are not response then i will take action. Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Sep 09, 2020 Red Bus Customer Care's response Hi Ali, Greetings from redBus! Thank you for your time on the call. We regret the hassles caused on the journey and please be assured that the same has been taken care of with the relevant team. As discussed, we are processing a complete refund against the booking and the refund amount of Rs. 1055/- shall be processed to the account. For processing the refund, we would need to you to help us with the NEFT details via email at '[protected]@redbus.in'. We would need Bank Name; Branch Name; Account Number; Account holder Name and IFSC Code. Please help us with the details as requested and we are listening. Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same. Thanks and regards, Team redBus! | |
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When i go there today midnight 1am the bus operator of shyamoli paribahan said that this ticket was yesterday's ticket that mean this ticket date was 5th august 2020 & they show me some proof & said this is the problem of red bus, that time i am just helpless. After so many requests they provide me 1seat & other one sitting on the floor, this is so insulting for me. Today morning i am vomiting several times & my health is not gd because of the journey. I want my money back & compensation for this kind of irresponsible behavior.
This is not the end, i have some proofs of the irresponsibility of red bus & shyamoli paribahan.
Pls take it seriously otherwise i complain this to consumer forum & state bus agency. I will attach this proof. If today you are not response then i will take action.