[Resolved]  Redbus — want to get back cancellation ticket amount

Address:422009

I have booked two ticket online from red bus site travel from baroda to nasik on 6 jan 2017, but neeta travel bus was not came on time, arrival time was 8.45 pm, but still it will nt came upto 10.45, i have cancelled ticke by informing on tol free number same day the detail are follows

Ticket no. Tm[protected]
Pnr no.69690490

Ticket no — tm[protected]
Pnr no. — 69792995

Complain no 2834176 & 2834196
Please give feedback on mobile no -[protected]
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Feb 11, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2018
Red Bus Customer Care's response
Hi Omkar Kute,

Greetings from redBus!

Ticket - TM[protected]

We are sorry to hear that you faced the inconveniences. We have taken your concern with the operator and have shared a strong feedback in this regards. We have also asked him not to ensure that such instances never occur in the future.
We are committed to ensuring a pleasant customer experience and will definitely ask the bus operator to be more careful in future.
The ticket is cancelled and initiated for the refund. The amount will reflect in 7 bank working days to the source account.
We are sorry again for the distress!

Thank you for contacting redBus.
Team redBus!
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