Redbus — worst bus allowed

 
1 Review
India
 pappu000000007 on Nov 4, 2019
Worst experience ever, we booked travels from redbus, rajlaxmi travels from udaipur to surat, it's looking like they brought bus from old scrap shop, it was full of mud and dust... I think redbus should do proper survey of their bus and than allowed it. We have told driver he told that we bring this bus in emergency so u have to tolerate that, or take refund! How rude they are

Complaint Status


[Nov 04, 2019] Red Bus customer support has been notified about the posted complaint.
Verified Support
Red Bus Customer Care's response, Nov 17, 2019
Hi,

Greetings from redBus!!

We regret the poor experience. That is definitely not the customer experience we wanted to deliver. We thank you for bringing this to our notice and request you to share complete details of the issue along with ticket id at [protected]@redbus.in. We promise to serve you better going forward.

Thank you,
Team redBus
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    Redbus - worst bus allowed