[Resolved] Redbus — Worst bus service | |||||
Hi, I traveled yesterday from jalgaon to pune by akash travels. Bus should arrived at our pickup point at 9.00 which they came late and there was issue with a/c. So it took almost 10.45 for them to repair still it wasn't working and they called other bus and did shifting from one bus to other and that bus tires got busted at 11.30 pm. We waited there till 1 am to get the other bus pick up then same bus came with no a/c. We paid for a/c bus got non a/c at higher price. Drop point we had was pune station and driver skipped to stop there as some local restriction. It was really horrible time wasting, money waste journey. Also the front lights weren't working. Advice to redbus is - please check your buses. Tin= tjbw69524859 Pnr = fxcb8mf Akash travels, jalgaon = bus mh 19 y 4747. Was this information helpful? | |||||
Dec 9, 2016 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Nov 07, 2016 Red Bus Customer Care's response Hi Vikas, Greetings from redBus!! We understand your concern, we deeply regret for the inconvenience caused . We have noted your feedback and we have taken the issue very seriously with the bus operator to take the necessary measures on the same. We'll ensure such types of issues will be reduced in future. Appreciate your kind understanding in this regards. Regards, redBus team | |||||
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