[Resolved]  Redbus — wrong destination details

Address:390022
Website:www.redbus.in

I booked a ticket from ahmedabad to pipariya (Madhya pradesh) from redbus but it was highly shocking that the travels did not go to the destination pipariya (Mp), instead it was a small village “pipariya in gujarat”. My whole trip, hotel booking everything got disturbed and me and my wife faced many problems. I had to book another travels on the spot paying hefty amount that too in midnight. The redbus website still shows pipariya (Madhya pradesh) on its site, and no other pipariya except this. This is a very serious error and i want my ticket money back plus the compensation amount for the wasting 24 hours in a very bad condition.

Journey date : 14 may 2018
Ahmedabad to pipariya (Madhya pradesh)
People : 02
Time : 10:25pm from ahmedabad

Expecting a quick and positive response.
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Jun 24, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
May 19, 2018
Red Bus Customer Care's response
Hi Harshal,

Greetings from redBus!!!

We deeply regret the inconvenience caused. Please share us the ticket number to [protected]@redbus.in to check and help you on this.

Thank you for writing to us.

Regards,
Team redBus
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