[Resolved] Redbus — Wrong dropping point

Ashish Parab18

from Mumbai, Maharashtra

Website:

m.redbus.in

I shared my issue to Red bus customer care executive .
She refused to refund amount Rs.600, which I spent for wrong dropping point by prassanna purple's driver even full amount paid by me ie start to end Rs.1700/person Total Rs.3400.

Total west of time and money.
After this I will never book any tickets from redbus.
Worst service you are providing.

Was this information helpful?

No (0)

Yes (1)

Aug 12, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Feb 21, 2021

Updated by Ashish Parab18 redBus mTicket
Route: Nashik to Goa
Ticket No:
TQ3N53530927
Passenger: Ashish Mohan Parab 38, MALE
PNR:[protected]

Verified Support

Mar 04, 2021

Red Bus Customer Care's response Hi Ashish,

Greetings from redBus!

Thank you for reaching out to us regarding the dropping point issue with your ticket no. TQ3N53530927 . We are sorry or the inconvenience.

As discussed on call with Mr. Ashish on [protected] on 4th March 2021 we have shared your feedback with the bus operator. We from redBus with your consent has initiated a refund of Rs.300/- today and will reflect within 5 - 7 bank working days in the source account for the inconvenience caused to you.
Thank you for your time on call.
Regards,
Team redBus.