[Resolved] Redbus — wrong ticket date confirmation | |||||
I accidentally got a date confirmed for a booking that was supposed to be for the next day at 7:50 for the day i was trying to book at 7:45, i tried to reach the helpline number to cancel the ticket but they never connected, they kept me waiting. The whole reason why i got the date wrong was because the page was unresponsive and i had to reload a couple of times, i missed out on the right date the one time i got it right. There was no service that was available to help me with cancellation or rescheduling available. I lost 1.4k and they don't even have an available helpline number. Was this information helpful? | |||||
Sep 28, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Aug 28, 2019 Red Bus Customer Care's response Hi Gaurisankar Jayadas, Greetings from redBus! We regret the trouble caused to you. We are not able to fetch the ticket details with the shared information. Please share the ticket details with us at [protected]@redbus.in. Thank you! Regards, Team redBus. | |||||
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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Greetings from redBus!
Regarding your ticket TN9B71593146.
This looks like you have forgotten your belongings in the bus. Please contact the operator to get help in this regards. We would like to clarify as an online market place that we are not responsible for your belongings. Please reach out to us at mobile@redbus.in for any help. Thank you!
Regards,
Team redBus.