India — Emails deleted without consent

Hi I’m unable to access mails that I’ve received from my bank. The mails have not been deleted by me. I am unable to access, but 4 mails of my bank. How can this be resolved. I’ve had an account with Rediff since 2002. How can my mails automatically be deleted of 2005. When I see mails of 2005 in the sent box. I cannot access anything beyond 2008. Please kindly assist me in retrieving my data
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