Rediff.com India — Non delivery | |||||
I have ordered Buy 1 Miss Perfect Black Designer Long Cotton Kurti & Get 1 Pink Long Cotton Kurti Free (mf_blackpink12) in rediff.com Order No : 14064299 On 11 Jan 2017 an amount of 448.0 debited from my account, details as given below (TO TRANSFER-INB Rediff.com India Ltd. TECH_REINLTD Payment[protected]IGAAP EWUL1 TRANSFER TO 4599 448.00. ) On 19 Jan 2017 again they were asking for payment on delivery. Once the payment is given why the customer will again give payment on delivery ? I received a message that within 24 hours Rediff customer support team will contact me. Unfortunately no one contacted. It is unfortunate to say that the Rediff has not bothered to contact the person whose money has accepted through electronic mode and asking for payment again at the time of delivery. I am attaching the snap shot of bank transaction. I have raised a complaint through telephone also. Telephone complaint No :[protected] on 20 Jan 2017. Today on 23 Jan 2017, your customer care is saying that the amount deducted was Rs 448/- instead of Rs 487/- . So the payment is done online. customer does not have any option to change the payment amount. It is automatically done. For your software problem (of Rediff) why customer should suffer ? Kindly revert back. Was this information helpful? | |||||
|
Rediff.com India customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
22%
Complaints
2615
Pending
0
Resolved
576
+91 22 6182 0000
+91 22 2444 9144
+91 22 6182 0200
1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W), Mumbai, Maharashtra, India - 400016
View all Rediff.com India contact information
[protected]@rediffmail.com
the account shows only to verify the account not showing inbox
after verification through sms or email the account shows only to verify account again
...
...
...
...
...
...
...jjj
...
...
...
...
...
...
...
...
...
...
...
...
...
...j