Rediff.com India — Ordered product from shopping site rediff shopping

Address:Pune, Maharashtra, 411045
Website:shopping.rediff.com

HI,

I have ordered LG Tone Plus HBS-730 Wireless Bluetooth from rediff shopping site.

It was for Rs. 719.

But the product I received which is not original. Only Box is original but the inside product is not genuine. So i quickly applied for refund. But still its now showing any status from Rediff shopping.

I have got mail with [Ticket#[protected]] Return / Refund for Order No . 13098641 subject line on Tue, 16 Feb '16 3:52pm that we will process your request.

But till now no mail/contact happen from their side.
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