Rediff.com India — Ticket#[protected]by rediff.com)

Over 19 question were asked for resurrecting access to my mail. I have answered say 85% of the query. The question that cannot be answered delves in data recall which now days resides in our mail box, as it has become a repository. I do not expect/anticipate that the next day I may be asked to recall certain things so I need to make a note (it undermines the conveniences of storage space in mail box). Further I know what I have provided as email id & phone (101%) and I see from the prompts following 'Forgot password' that these base data is Hacked. I called on the no.[protected] provided by Customer care rediff.com. I have tried to explain the rational to the executive Vishal but for the entire 7-8 minutes he was asking me to 'recollect' the details of the data (an oxymoronish) which I have saved in the mail box. Its like trying to recall serial no. of the cash in your locker!! How else do I access a person/position who can apply discretion & over 'procedures'!!