| Address: | Mumbai City, Maharashtra, 411007 | | Website: | shopping.rediff.com |
I had purchase shoes Rack from website http://shopping.rediff.com, on this We site in product description mention that this shoes rack is made up of mental body but when I received the product on 25th Jan 2017 it was plastic body so, I request to customer care that take return the product but initially the denied but after they agree to take back the product and refund the money.
They had taken back the product on 4th Feb 2017 but not refund the money on my bank account, So I was taking follow up from them for my money return though mail and customer care call. On mail they assist me till 15th Feb as initially they told that money is already refund in my account so I sent them my bank account statement to show them there is no any entry from their side. After that they are saying, money refund is in process since 1st February. They communicate with me last 15th Feb for the same saying that we will provide you proof for the same, so I was taking follow up for the same but after that they are not giving any reply on mail.
I was trying to call the customer care and put my complaint before them all the time getting same reply that "Your money will be refund within 24 hours" but till date I have not get back my money.
Request you kindly help me out and refund the money.
For further process providing details,
Order No.[protected]
Amount - 348/-
Product - Shoes Rack
Regards
Rashmi Was this information helpful? | 
Post your Comment