Rediff Shop & Gift — wrong goods delivered

Dear Sir, I have made an order for the rechargeable LED emergency light. The details are as given below. date of order made 07 Feb 2014 date of order approved 07 Feb 2014 order made to rediff shop & gift transaction number[protected] order number - 9141901 product details - Set of 2 rechargeable 50 LED emergency light product cost - Rs 785 shipping cost - Rs 49 total cost paid by debit card - Rs 834 I got the product parcal on 15th Feb 2014. I opend the parcal and found that 40 LED emergency lights sent instead of 50 LED lights. Moreover when I checked the lights one of the emergency light is not working. I have called rediff shop & gift by the given phone number[protected] on the same day 15th Feb 2014 and I was informed to make complaint by email to [protected]@rediff.co.in and I have sent the emai on the same day to them. but no response from them. I have made reminder mail on 17th Feb 2014, but till date I dont get any reply / response from them. Please check this and take necessary action against them to rectify the problem. Regards, Sundar.