Rediff Shopping — [protected]Order ID) - Worst Customer Service Experience - Damaged Product

Nagendra Prashad Joshi

Address:

New Delhi, Delhi

I am really fed up with your customer service. I wrote couple of mail on last one week and talked with customer care team as well and till the date no one is there who can take initiative to resolve my complaint. As already mentioned on my mail i had ordered for 2 qty 10400 MAH and 1 qty 20800 MAH power bank which is not functioning properly, for which i requested for the refund. I hope any one from above mentioned mail id could able to address my concern. Looking forward for positive response.

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Comments

Snapdeal.com Customer Care

from Delhi, Delhi

Dear Nagendra,

Greetings from Rediff.com.

Reverse pick up has been arranged and the details have been mailed to customer.

Post the pick up we have informed you on mail us the AWB no. post which the order would be refunded to customer.

Regards,
Team Rediff Shopping

Snapdeal.com Customer Care

from Delhi, Delhi

Dear Nagendra Prashad Joshi,

Greetings from Rediff.com.

You has returned only one qty of the "Xiomi Mi 10400 mAh Power Bank " hence partial refund is being processed to your card account.

Regards,
Team Rediff Shopping