[Resolved]  Rediff Shopping — Don't know where delivered, No Refund status, no response

Address:

Jaipur, Rajasthan

I have ordered my mobile phone battery through rediff shopping site on 24th of September.My order no is 10462843 . I had ordered from jaipur, after 3 days en email received by me was showing item delivered at somewhere in Ghaziabad. I was shocked because I have not received my order and it is showing delivered here. Finally I was decided to cancel my order and request the team to release a refund. I have called nearly three times to rediff customer care and every time they are telling they will respond in 24 hrs. I have mailed thrice to rediff online shopping, even there I didn't get response. I have done online shopping in almost all sites. But first time I'm fed up with this rediff online shopping. Contacted rediff customer care requesting for refund multiple times( Ticket#[protected], Rediff=[protected]. They don't respond. How to recover my money from rediff ? Kinldly let me know if it is possible to raise a consumer court complaint online.