Rediff Shopping — Duplicate Product

Address:

Kolkata, West Bengal

Order Id: 11512788 Rediff is selling a product "JBL Pulse" with below features mentioned on their web site: Polymer Lithium-ion Rechargeable Battery 2.402 GHz - 2.480 GHz Bluetooth Frequency Range NFC Support 3.5 mm Jack t105 to 20000 Hz Frequency Range 80 dB Signal-to-Noise Ratio The day I received the product I did not find the "JBL" logon on the box. Above mentioned features also not present on the product. I have lodge a complain within a day on their customer care through email and ask for the refund. Rediff initially pushed me to contact directly to the seller. And obviously seller did not respond to me. Then after repeated followup with rediff customer care, they mentioned that this is the product I purchase and hence no refund. Now my question is, if none of the mentioned features available on this product how this will be same product I purchased? Rediff getting tied up with some cheap seller and making fool of Indian citizen. There is absolutely no value of "Rediff Assured refund replacement". On their respond email, rediff customer care stated that this [duplicate] product I have buy from their site. That means, they agreed that Rediff selling duplicate product to market. In this regard, I also like to highlight this case to 'JBL India' that how Rediff playing with their brand name by selling their duplicate product. Here is the link: http://shopping.rediff.com/product/14462045