[Resolved]  Rediff Shopping India Pvt Ltd — No Delivery..Customer care people not helping

Address:

Kolkata, West Bengal

Hi... I placed an order with rediff shopping and made my payment by credit card. I placed this order on 10th of Nov 2013. Order no 8734123. It is 25th of Nov today still i have not recieved my order. The Rediff customer care is telling me to contact the courier service(Logistics Velocity) and ask them about my order status. The people at rediff shopping wont bother to that ...they already got their payment...right? The rediff people cannot provide the number of the courier compnay ...i have to find it in the internet itself and call them up and ask them about my order status. I mean is this a joke that rediff shopping is playing? Or is this a big circus? I have not seen any internet shopping site handling their customers soo unprofessionally. Please people stay away from Rediff shopping. They are not competent enough to deliver according to their promise. Best Regards, Kaushiki Bhattacharya