Rediff Shopping — ITEMS NOT DELIVERED AFTER 20 DAYS

Address:

Dakshina Kannada, Karnataka

HELLO.. I HAD ORDERED A CAR MP3 PLAYER FROM REDIFF SHOPPING ON 21 VIDE ORDER NUMBER 11478961. AFTER TWO DAYS NOTHING WAS UPDATED AND I CONTACTED THE VENDOR FOR UPDATES. SHOCKINGLY HE ASKED FOR THE ORDER DETAILS WHICH SHOULD HAVE BEEN SENT BY REDIFF IMMEDEATELY AFTER PAYMENT CONFIRMATION. BUT WITH IN A COUPLE OF DAYS HE GAVE ONE AWB NUMBER OF ONE DELHIVARY COURIER WHICH WAS UN TRACABLE TILL TODAY. THEN I STARTED TO MAIL AND CALL REDIFF CUSTOMER SUPPORT, A STANDARD ANSWER - WAIT FOR TWO DAYS- I AM GETTING. ONCE ONE CALL CENTRE EXECUTIVE EVEN GAVE ONE WRONG AWB NUMBER ALSO. NOW I AM SEEING THE COMPLAINTS ABOUT THIS SITE...MANY PEOPLE ARE FACING THE SAME ISSUES, WHICH NORMALLY IN OTHER ONLINE SHOPPING DOESNT HAPPEN. KINDLY RESOLVE THIS ISSUE OR CANCELL MY ORDER AND REFUND. REGARDS, SHARASCHANDRA SHASTRY