Rediff Shopping — Money Debitted from account order not delivered and not give the tracking number

Address:

Pathanamthitta, Kerala

I was placed order on 21/june/2014 from Rediffshopping Mens Complete Rain Suit & Ladies Transparent Raincoat Combo. order id:9897929 but order was not delivered.But the current status of order is (Handed Over To Courier 27-JUN-2014) but no tracking number mentioned the main thing is after placing order from No reply from rediffshopping I was lot of time contact rediff shopping customer care but they allways don't gave the proper reply please find the proper solution for this