Rediff Shopping — No Item Delivery (One item) and Item not as per description (Second Item) | |||
Hello, I'm having issue with 2 items. 1. Ticket Number at rediff delight center : [Ticket#[protected]] - Delivery Issue Order date : 1 April 15 Toady's date: 25 April 15 It is showing, item ready to dispatch since 15 days. No reply from support center. Item is : Ice Gola Maker, Snow Gola and Slush Maker Ticket Number at rediff delight center : [Ticket#[protected]] - Item not as per description Support center advised to contact vendor with this message: Further we request you to revert back to us on the same mail if you don';t receive any reply from them in next 72 hrs. Its been 7 days for reverting back to support center. No reply. Thanks. Was this information helpful? | |||
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customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear ulhmah,
Greetings from Rediff.com.
For product "Ice Gola Maker, Snow Gola & Slush Maker" the dispatch status is being checked and the update would be provided,
For Product "Microscope With 3 Zoom Magnification Lens Kids Learning Toys" pick up is being arranged for refund.
Regards
Rediff Shopping
Online Customer Service Team
[protected]
Greetings from Rediff.com.
For product "Ice Gola Maker, Snow Gola & Slush Maker" the dispatch status is being checked and the update would be provided,
For Product "Microscope With 3 Zoom Magnification Lens Kids Learning Toys" pick up is being arranged for refund.
Regards
Rediff Shopping
Online Customer Service Team
[protected]
Hi,
Seems like there is no way I'm getting answer regarding my this ticket [Ticket#[protected]].
Order date : 1 April 15
Toady's date: 3 May15
It is showing, item ready to dispatch since 20 days.
Only once support replied (6 days before) - "Further the dispatch status of your product "Ice Gola Maker, Snow Gola & Slush Maker" is being checked with the seller and the update would be provided at the earliest."
Seems like there is no way I'm getting answer regarding my this ticket [Ticket#[protected]].
Order date : 1 April 15
Toady's date: 3 May15
It is showing, item ready to dispatch since 20 days.
Only once support replied (6 days before) - "Further the dispatch status of your product "Ice Gola Maker, Snow Gola & Slush Maker" is being checked with the seller and the update would be provided at the earliest."
Recieved reply :
With reference to your mail, we would like to inform you that our vendor had still not received the order.
As soon as they receive the same we will arranging the refund amount charge for the same.
It takes a month to know that vendor has not received the order... Nice!
Also, loss of 100 rupees (50 + 50 for 2 products), as they do not refund shipping charges we have paid extra. Refund just item amount, at least mail says so.
With reference to your mail, we would like to inform you that our vendor had still not received the order.
As soon as they receive the same we will arranging the refund amount charge for the same.
It takes a month to know that vendor has not received the order... Nice!
Also, loss of 100 rupees (50 + 50 for 2 products), as they do not refund shipping charges we have paid extra. Refund just item amount, at least mail says so.
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Its been one month to order, still no delivery for a product which is available in every kitchen accessory store.