Rediff Shopping — Order item NO :11080250 BOOKED ON 23RD JAN2015 NOT RECEIVED & ANOTHER ITEM NO 11075494 IT IS DIFFERENT ITEM.

Address:

Kolkata, West Bengal

FIRST OF ALL I AM A VERY OLD CUSTOMER OF YOURS, I HAVE ORDERED 2 PRODUCTS IN JAN 2015. ONE PRODUCT ITEM NO IS 11075494 AND PRODUCT IS NOT WHICH I ORDERED DIFFERENT PRODUCT SENT. I HAVE SENT IT BACK BY RETURN COURIER AS YOUR REDIFF SHOPPINFG EXECTIVE INSTRUCTION. BUT IT IS CAME BACK TO ME SAYING THAT ADDRESSE IS NOT FOUND. I INFORMED IMMEDIATELY TO YOUR EXECUTIVE HE/SHE TOLD ME WE WILL SEND REFUND THE SAME PROUCT FOR RS.450/-BUT TILL DATE NO RESPONSE. THE SEND PRODUCT ORDER NO IS 11080250 BOOKED ON 23RD JAN 2015(FRY PAN, KHADI ETC 5 PCS)TILL DATE NOT RECEIVED. LIKE THIS THEN HOW THE CUSTOMER BUY THE PRODUCT THROUGH REDIFFSHOPPING. THIS IS VERY BAD. TODAY ALSO I SPOKEN TO THE EXECUTIVE SAME MATTTER THAT IS WE WILL SEE IT. HOW LONG YOU TAKE THIS .PLEASE DO THE NEEDFULL IMMEDIATYELY. OTHER WISE I HAVE TO WRITE TO THE CONSUMER COURT.