Rediff Shopping — Ordered item not provided & Paid amount not refunded.

shahid.my

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Dear All, I had ordered a Revlon Face powder on 26/11/2014 by paying the amount online. I followed & waited till 14/12/2014 they told me that it is not in stock and i asked them to cancel the order on the same day. Till now they have not refunded me the amount which i paid them. My order number is 10745753.

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Snapdeal.com Customer Care

from Delhi, Delhi

Dear Shahid,

Greetings from Rediff.com.

With reference to your Order No : 10745753, we would like to inform you that our Finance Department has already processed the refund into your account.

We request you to check with your bank for the refunded transaction with the RRN ( Retrieval Reference Number ) no. : AUTI[protected] on 22nd December 2014. Usually the amount is credited in the bank account within 4-5 business days. However for Credit card the refund-reversal is always reflected in the next billing cycle’s statement only, hence a confirmation could be taken personally through the bank for Credit Card refunds.

Regards,
Rediff Shopping
Online Customer Service Team
[protected]