[Resolved]  Rediff Shopping — product different from ordered and no response when made complaint

Address:Chennai, Tamil Nadu

i ordered a transformer toy from rediff shopping. They claimed 70% discount and was priced Rs300. But on delivery i was shocked to receive a product totally different from the picture and the quality was very poor and not worth the money. i immediately sent a complaint and request for returning the product but its 5 days since complaint made and received no acknowledgement. when i tried to make a feedback of the product on their site i was not able to do so since they prevent me from reviewing the product. As i type this complaint i could see their advertisement of the product in this site.
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Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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Dear Greenrhino,

We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you

Regards
Rediff Shopping
Online Customer Service Team

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