[Resolved]  Rediff Shopping — product not received after 20 days of order

Address:

Ahmedabad, Gujarat

MY order id is 10839488, and I order it on 14th December 2014, my colleagues has order same after 1 day and they all received it in a week. And they all are complaining of it's poor quality. Now I have complained more then 5 times but same reply that courier company is facing issue. But on 24th December courier company mistakenly received mine call and told me that they will send the item to me tomorrow. If courier company is not delivering product to me then it's company's responsibility to refund mine money. It doesn't mean for me to as I needed it before Christmas.