Rediff Shopping — Product not supplied not refunding money

Address:	Mumbai City, Maharashtra, 421501
Website:	www.shopping.rediff.com

Dear Sir, I booked a multimedia speaker from rediff shopping bearing order no 12815343 on 9th December since today there is no response from rediff regarding the whereabouts of my order .?? whenever i call to your so called customer delight center i get a repeated reply of the product being dispatched in next 24 hrs since Friday . yesterday i.e on monday i called up twice to get the status but everytime i was told that i will get a call back and there is no call back since now.. I had cancelled the order yesterday but again there is no response on payment return as if your company doesnt even care about such small ammount i called them today morning and yet they say that order is not cancelled and it will take another 4 hrs pl help Regards Yateendra