Rediff Shopping — Product or Accessories is Missing

anita moond

Address:

Jaipur, Rajasthan

I have order online 2 VOX 24000mAh Dual USB with Display Powerbank for Mobile from rediffshop on 26.07.15 with cash delivery Rs.3486 and my order no 11939929.I have recived by courier on 29.07.15 and I have paid 3486 to courier person.but when I open my parcel I have got only 1 power bank that also without Adepter that you know without adepter I cant not use that also.then I have wrote mail to rediff support regarding this matter even I called to their customer care then I got reply within 4-5 working days you will get your item, I have waited 10 days then again I have wrote mail and called rediff shopping customer care.then they said they will refund my money.but now going to be 2 month over they are not refunding money and not giving reply on my mail, customer care not responding regarding refund.plz tell me what I have to do?

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