Rediff Shopping — Received damaged product, rediff neither refunding money nor sending damage free product

Address:

Kolkata, West Bengal

My order no. 11317372. I had ordered for a 5in1air sofa for around Rs.2600/-, rediff delivered a second hand used and completely damaged product. After writing hundreds of mails and hundreds of phone calls they took the damaged product back, ever since Rediff is saying Ill get back damage free product but nothing is done and they are not refunding my money.. Everytime they say "we have forwarded to concerned department" or "be rest assured". i'm sick and tired of hearing this for the last 2 months. Rediff I want to know are there any shortage of funds at your office that you need to cheat people to pay salary to your employees? Please dont buy anything not even a pin from rediff shopping. They are the best possible cheats you can imagine in your weirdest dream.