[Resolved]  Rediff Shopping — Refund for the defective product(Already returned to the company)

Address:

Thane, Maharashtra

I had ordered one wooden study table for Rs.727 on Rediff shopping by order no. 10379041 on 7th sep 2010. I received the study table on 15th Sep 2010 but in defective condition(legs of the study table were cracked). I talked with their customer care no. [protected] and emailed them on [protected]@rediff.co.in and as per their advise sent the study table back to the above mentioned address provided by rediff support on email which was delivered to the address on 24th Sep 2010 by DTDC(charges- RS.360) but even after repeated call to their customer care no. and several emails there has been no response from their side.Every time I spoke to their customer care executive, I get the same reply that your query will be answered in 24 hours but no reply came from their side.