Rediff Shopping — Refund issue

Address:	560066
Website:	shopping.rediff.com

I placed order 12201887 for iphone cover and paid 489 INR using my card. After waiting 7-10 days for dispatch, I requested to cancel order. Since than it is more than a month, I am waiting for refund. I have sent multiple mail thru so called "customer delight" and called customer care. There is hardly any response on mail and customer care executive will apologies and promise action by evening and that evening never come. I have worst customer experience and will not recommend rediff shopping.