Rediff Shopping — Regarding Fraud of Showing different article

Address:

Mumbai City, Maharashtra

Hi,

I've been cheated by Rediff.com Online Shopping as I ordered for Skyline Hand Blender VI 9050 (SS Blade) and after 6 days of placing the order, I received the order and that too the a different model which i didn't ordered online.
I ordered for the Skyline Hand Blender VI 9050 (SS Blade) - which is a 3-In-1 Hand Blender + Multifunction chopper and the consignment which i got is of Model Skyline Hand Blender VI 7050 - 2-In-1 Hand Blender.

Please look into the matter seriously, this is first time I ordered anything with Rediff Shopping and I'm really dissappointed with this. I filed a complaint with Rediff Customer care on 10th January and got a auto responder email saying withing 48hrs i'll get a revert and its been 10 days and i've called your customer care 4 times but everytime i get the same thing "Sir, please wait for 1 day and you'll get a revert".

I had been repeatedly explaining my concerns everytime and still no action has been taken in this regard.
Hence I request you to take appropriate action against them so that more of the customers are not fooled.

This is really very dissappointing to see that Rediff.com like companies don't care for your customers and only do fraud and make money.

Regards,
Paritosh Tripathi
[protected].