Rediff Shopping — regarding the refund

I placed an order last night for cable wire of iPhone. You guys have deducted my money and not sent me the confirmation mail or any message. Neither do I have order id. When will be the amount refunded in my account. Tried calling the new customer care number. It gets cut. Apart I left mail I didn't get any response from your side. What shall I do now? Either refund me my money back or else give me the product which I asked.