Rediff Shopping — Very BAD experience with Rediff shopping (WORST)

I had a very bad experience with Rediff shopping. I placed the order of VOX car stereo with order no. 11133176. it was not working from the day 1 when i get installed in my car. doing this i spend approx 250 Rs. to Electrician. then I wrote mail to Rediff customer care and asked to return this product as this was chinese product and VOX pasted the sticker on Local car stereo which is available in the market with in 500-600 Rs. easily. I got replied from customer care to retun this product and send the courier back to them, they will initiate and return the money. this was also surprised for me that consumer buy product through online shopping because he wants to save his time & Money. However with Rediff shopping experience you have to spend both more then the expectatioin. Then i called the customer care. she (one of the representative) assured that in house courier will be picked up the stereo with in 7-10 days. Again after 2 days i got another mail that i need to send the courier and return the product then only they will refund my amount. So, called to customer care and they disconnected the call after listen my order no. The product is not working since day 1 but there is no listener.I will never ever place the order on Rediff shopping and i'll not suggest anyone to shop from rediff mail this is the worst realy worst online shopping n customer care. Dissatisfied. disappponted..